FAQS

Order and Shipping

How long will it take to get my order?

Most orders ship within 1-2 business days. Delivery speed depends on your location, but you’ll get a tracking link as soon as it’s on the way.

Do you ship internationally?

No. Unfortunately, at the present time we are only able to ship within the United States.

Can I track my order?

Absolutely. Once your order ships, you’ll get an email with a tracking number to follow it every step of the way.

Returns & Exchanges

What’s your return policy?

We accept returns within 15 days of delivery on items damaged during shipping, misprinted items and/or defective goods.

Please make sure item is unworn, unwashed and in their original condition.

Final sale or limited-edition items are not eligible.

How do I start a return?

Just head to our Contact Us section or click the "Need help?" button on our website and send us your order number with a brief message. We’ll guide you from there.

Sizing & Fit

How do I find my size?

Each product page has a size chart. Our T-shirts are pre-shrunk, so they should hold their shape after washing.

Do your shirts run true to size?

Yes, they’re designed for a standard fit. If you prefer a looser look or you are between sizes, go one size up.

Supima® Tees

What is Supima® Cotton?

Supima® cotton is a premium cotton grown in the United States and made from extra long staple fibers. Those longer fibers create a smoother yarn, which is why Supima® fabric tends to feel softer, look cleaner, and hold up better over repeated wear and washing.

Is Supima® the same as “Pima cotton”?

Not exactly. Pima cotton refers to ELS cotton generally, while Supima® is a specific U.S. grown, trademarked standard associated which means stricter licensing and quality controls.

How should I care for it?

Wash cold, tumble dry low (or hang dry), and ALWAYS avoid harsh heat. High heat can shorten the lifespan of any cotton by stressing the fibers and shrinking the fabric.

Product Care

How should I wash my shirt?

Turn it inside out, wash cold, and tumble dry low. That keeps the print crisp and the cotton soft.

Printing & Quality

How are the designs printed?

We use screen printing for the most part. It gives sharp detail and a soft feel you can’t get from anything else. We also use embroidery and direct-to-film on some very high quality and heavy cotton items.

Will the colors look exactly like what I see on my screen?

Close, but not always identical. Screens vary, and cotton absorbs ink differently than pixels glow.

Contact

How do I contact you?

For any questions or concerns that you do not find addressed in this FAQ, you can contact us using the Contact Us section or email us via humanbeing@unbrandt.com.